Support Center

Frequently Asked Questions

How do I get started?

Getting started is easy! Simply create an account, set up your profile, and begin exploring our features. Check out our onboarding guide for step-by-step instructions.

How do I reset my password?

Click on Forgot Password on the login screen and enter your email address. We will send you a secure link to reset your password.

Can I sync my data across devices?

Yes! Your data automatically syncs across all your devices when you are logged into your account. Make sure you are connected to the internet for real-time syncing.

How do I delete my account?

You can delete your account from the Settings page. Please note that this action is permanent and all your data will be removed from our servers.

Contact Support

Can not find what you are looking for? Our support team is here to help!

Email Support

Send us an email and we will get back to you within 24 hours:
support@senna.fit

Response Times

  • General inquiries: Within 24 hours
  • Technical issues: Within 12 hours
  • Account problems: Within 6 hours

Bug Reports

Found a bug? Help us improve by reporting it! Please include:

  • Device type and operating system version
  • App version number
  • Steps to reproduce the issue
  • Screenshots or screen recordings (if applicable)

Send bug reports to:support@senna.fit

Feature Requests

Have an idea for a new feature? We would love to hear from you! Send your suggestions to our team and help shape the future of our app.

Email feature requests to:support@senna.fit

System Status

All systems operational

All services are running normally. Last updated: 7/2/2025

Additional Resources